【SBS学英语】第45集:如何处理不满意的客户

Female small business owner turning open sign in her store

Handling a dissatisfied customer is addressing and resolving the concerns or complaints raised by a customer who is unhappy with a product, service, or overall experience provided by a business. Credit: MoMo Productions/Getty Images

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通过本期播客,了解如何应对商业投诉。此外,还可了解小企业主可获得哪些帮助和资源。


SBS《学英语(》播客帮您说英语、理解他人、和人们建立连接。收听往期播客。

本集内容适合中级学习者。收听之后,您可以进行小测验测试您的学习成果。
点击本集英文原版内容,了解更详细信息。

#45 How to handle a dissatisfied customer (Adv)

欢迎下载应用程序SBS Audio,关注Mandarin。您也可以通过苹果播客、谷歌播客、Spotify等播客平台随时收听和下载SBS普通话音频故事。请在 关注SBS中文,了解更多澳洲新闻。

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