'Shut this story down': Government released robodebt victims' details to stop them speaking to media

A former media adviser to Alan Tudge has told a royal commission that information from robodebt victims' personal files were provided by the human services department's office to some journalists after negative stories were published about the scheme.

A blonde woman in a cream coloured blazer and black top sits in front of a microphone

Rachelle Miller was a senior media adviser to the office of the minister of human services between 2016 and 2017. Source: Supplied / Royal Commission into the Robodebt Scheme

Former human services minister Alan Tudge requested access to the private Centrelink files of robodebt recipients who appeared in media stories about the unlawful scheme, a federal inquiry has heard.

heard evidence on Tuesday from Mr Tudge's former media adviser, Rachelle Miller, who served in the role between 2016 and 2017.

She told the hearing select pieces of information from personal files were also provided by the department's office to some journalists in an effort to "correct the record" in the media following negative stories about individuals who'd received a robodebt notice.

"The minister requested the file of every single person who appeared in the media so that we (could) see the exact transactions that they'd had with Centrelink and understand what the details of their case was," Ms Miller said.

"The legal advice to us was that we were able to (provide personal information to journalists) but just the specific pieces of information ... it was just specific lines that contradicted what had been said in the original (media) piece."
Ms Miller said the strategy was deployed after attempts at pushing counter-narratives about the scheme were unsuccessful, and groups of journalists reporting on robodebt at the time became "vindictive".

She said while there was growing negative coverage of robodebt, there wasn't too much concern initially due to the outlets reporting on the scheme.

"It wasn't unusual that the left-wing media were attacking us regarding social policy," Ms Miller said.

She said Mr Tudge was forceful about finding case studies of people who had received Centrelink debt notices so they could be used in the media, as well as political attacks.

Ms Miller told the hearing she first heard about the robodebt scheme in late 2016 and that it suited the government narrative on cracking down on welfare debt.
Alan Tudge
Alan Tudge held the role of human services minister from 2016 to 2017. Source: AAP / Lukas Coch
"We were under a great deal of pressure there and I think that I saw that as a good story opportunity," she said.

The commission heard concern about negative stories about the robodebt scheme escalated during late 2016 and into early 2017.

"(Mr Tudge) was very firm with me that I need to shut this story down," Ms Miller said.

"The minister became quickly aware that (then-prime minister Malcolm Turnbull) was unhappy with the escalating media issue around this."

Despite the negative attention, Ms Miller said feedback from the prime minister's office was that the scheme enjoyed a positive reception in key marginal electorates and people supported it.
The Centrelink debt recovery scheme used annual tax office data to calculate fortnightly earnings and .

The controversial program recovered more than $750 million from over 380,000 people and led to several people taking their own lives while being pursued for false debts.

Mr Tudge will appear as a witness on Wednesday, where he will also be cross-examined by lawyers for Ms Miller.

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3 min read
Published 31 January 2023 9:53pm
Source: AAP


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